When a potential fraud case is opened with the state workforce agency, they will use a variety of steps to investigate the case. Using the information that you provide and cross matching your data with a variety of sources, the state will investigate each case and make a determination.
Once the identity theft and fraudulent claim is reported to the state workforce agency, the agency revokes the UI account and cooperates with law enforcement and banks, but it’s up to those external agencies, and not the state, to locate the criminals and prosecute them.
The state may need additional information from you so it is important to complete any additional state requests for information quickly so they can complete your case.
Make sure that you document your attempts to reach out and keep a record of who you spoke to, when you spoke with them, and what the next steps are.