Aren’t claims supposed to go to Thomas & Company? Why am I receiving claims directly from the state?

Thomas & Company is the address of record for your accounts but sometimes the state will use a location address. Don't worry, just scan the documents and send them to We will load them into our system and respond to the state.  If you already responded to the claim, please send us a copy of the completed claim so we can continue to monitor this case. 


We will also confirm that we are the address of record with the state and if any changes need to be made to the address, we will take care of that for you.

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