New Mexico Fraud Resources

The New Mexico Department of Workforce Solutions Fraud Support Team issued some information to victims of Identity Theft.  When a suspected fraud claim is reported to the state, the Fraud Team will take the following steps:

  • The claim will be marked as fraud and the account will be locked down to prevent any further activity.
  • If no payments have been made, the claim will be withdrawn.
  • If additional information is needed, NM DWS will reach out to the identity theft victim but will never ask for any personal information in a text message or through social media
  • NM DWS recommend the victims of Identity Theft take the following actions:

If You Know or Suspect Your Identity Was Stolen

If you did not file an unemployment claim, you may be a victim of identity theft. Contact the New Mexico's unemployment office to report that you did not file the claim and consider taking the following recommended steps:

  1. File a report with local police and retrieve a copy of your Identity Theft police report.
  2. Report identity theft to the Federal Trade Commission (FTC). The FTC has a wealth of information for identity theft victims, including assistance with a recovery plan.
  3. Created the appropriate FTC Identity Theft Dispute Letter at 877-438-4338.
  4. Obtain a free copy of your credit report to review it for suspicious activity at
  5. Place a free fraud alert on your credit:
  1. Please watch for fraudulent address changes with USPS.
  2. If you received a debit card for UI benefits you may destroy this card and/or call the customer service phone number Eppi card 1-866-898-2213 and request it be closed.
  3. If you suspect that someone is using your SSN for work purposes, you should contact the Social Security Administration at 800-772-1213 to report the problem. They will review your earnings with you to ensure they are correct. You can also review earnings posted to your social security statement for workers 18 and older.
  4. If You Are Concerned about Tax Fraud, let the IRS know you are a victim of identity theft at Please read the steps and fill out the IRS Identity Theft Affidavit (FORM 14039). Contact your state's Department of Revenue.

Should NM DWS require more information a member of their fraud team will contact you directly.  Therefore,  there is no need for you to contact NM DWS again. 

Was this article helpful?