New Mexico Fraud Resources

The New Mexico Department of Workforce Solutions Fraud Support Team issued some information to victims of Identity Theft.  When a suspected fraud claim is reported to the state, the Fraud Team will take the following steps:

  • The claim will be marked as fraud and the account will be locked down to prevent any further activity.
  • If no payments have been made, the claim will be withdrawn.
  • If additional information is needed, NM DWS will reach out to the identity theft victim but will never ask for any personal information in a text message or through social media
  • NM DWS recommend the victims of Identity Theft take the following actions:

If You Know or Suspect Your Identity Was Stolen

If you did not file an unemployment claim, you may be a victim of identity theft. Contact the New Mexico's unemployment office to report that you did not file the claim and consider taking the following recommended steps:

  1. File a report with local police and retrieve a copy of your Identity Theft police report.
  2. Report identity theft to the Federal Trade Commission (FTC). The FTC has a wealth of information for identity theft victims, including assistance with a recovery plan.
  3. Created the appropriate FTC Identity Theft Dispute Letter at https://www.identitytheft.gov/ 877-438-4338.
  4. Obtain a free copy of your credit report to review it for suspicious activity at annualcreditreport.com.
  5. Place a free fraud alert on your credit:
  1. Please watch for fraudulent address changes with USPS.
  2. If you received a debit card for UI benefits you may destroy this card and/or call the customer service phone number Eppi card 1-866-898-2213 and request it be closed.
  3. If you suspect that someone is using your SSN for work purposes, you should contact the Social Security Administration at 800-772-1213 to report the problem. They will review your earnings with you to ensure they are correct. You can also review earnings posted to your social security statement socialsecurity.gov/mystatement  for workers 18 and older.
  4. If You Are Concerned about Tax Fraud. Let the IRS know you are a victim of identity theft at https://www.irs.gov/individuals/how-irs-id-theft-victim-assistance-works Please read the steps and fill out the IRS Identity Theft Affidavit (FORM 14039). Contact your state's Department of Revenue.

Should NM DWS require more information a member of their fraud team will contact you directly.  Therefore,  there is no need for you to contact NM DWS again.