If I have questions about a claim, who do I contact?

Your assigned claims contact is always there to help you out with any questions you may have.


If you have general questions about claims during the COVID-19 pandemic, you can also reach out to covid-19@thomas-and-company.com for information and assistance.


If your employee has specific questions about their case, they should reach out to the state agency where they filed their claim for assistance. 

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