The state will first review if the offer was genuine and if the offer was successfully conveyed to the claimant.
A genuine offer of work must be for a specific job and should include the details of the job. Details such as job duties, starting pay hours of work, location, etc. should be documented in the offer. Ideally, the offer of work should be provided to employees in writing whenever possible, but providing a verbal offer is still considered to be a bona fide offer. The state will then determine if the claimant declined the offer. A lack of response does not constitute a job refusal.