What does the state look at when reviewing a job refusal?

The state will first review if the offer was genuine and was the offer successfully conveyed to the claimant.

  • A genuine offer of work must be for a specific job and should include the details of the job. Details such as job duties, starting pay hours of work, location, etc. should be documented in the offer.
  • Ideally, the offer of work should be provided to employees in writing whenever possible, but providing a verbal offer is still considered to be a bona fide offer.
  • The state will then determine if the claimant declined the offer. A lack of response does not constitute a job refusal.
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